LiveVox (LVOXU) Stock Analysis

What LiveVox does

LiveVox, Inc. delivers advanced cloud-based contact center software solutions to enterprises. Their product portfolio encompasses "Four Clouds," an outbound voice platform designed to facilitate adherence to regulatory requirements through a choice of three manual and one automated dialing method. Comprehensive bundles are also available, integrating functionalities such as two-way messaging, outbound campaign management with compliance features, advanced speech analytics, inbound contact center capabilities, and cloud-hosted Interactive Voice Response (IVR) systems. For managing incoming communications, LiveVox provides robust inbound voice solutions, including Automatic Call Distributors (ACD), IVR systems, and dynamic wallboards. They also offer versatile blended omnichannel solutions, supporting interactions across voice, email, SMS, virtual agents, and web chat. Further enhancing their suite, the company provides a Customer Relationship Management (CRM) system that leverages unified customer profiles to streamline digital engagement, alongside Workforce Optimization (WFO) tools to assist contact centers in effectively monitoring and managing their agent staff. An AI-driven speech analytics platform, SpeechIQ, is also available to boost compliance, improve agent productivity, and ensure quality assurance within contact center operations. LiveVox caters to a diverse clientele across sectors such as financial services, teleservices, healthcare, telecommunications, customer care, Business Process Outsourcing (BPO), and collections. The company maintains a strategic alliance with Telarus. Established in 1998, the organization was originally known as Tools For Health, Inc., before officially rebranding to LiveVox, Inc. in June 2006. While its headquarters are situated in San Francisco, California, LiveVox also operates additional facilities in Atlanta, Georgia; Bengaluru, India; Denver, Colorado; Medellin, Colombia; New York, New York; St. Louis, Missouri; and Columbus, Ohio.

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Frequently asked questions

What is the ticker symbol for LiveVox?

LiveVox trades under the ticker LVOXU on NASDAQ.

Which exchange is LVOXU listed on?

LVOXU is listed on NASDAQ.

What sector does LiveVox operate in?

LiveVox is classified in the Technology sector (Software - Infrastructure industry).

How can PortView help analyze LVOXU in a portfolio?

PortView shows LVOXU's weight in your portfolio, its contribution to return and risk, sector exposure, indirect exposure through ETFs you own, and correlation with your other holdings.